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Franklin Youth Golf |  | Brand: Franklin
Category: Sports
This item is no longer available
Rating:  1 reviews
Sales Rank: 117998
Media: Misc.
Shipping Weight (lbs): 3.3
Dimensions (in): 33 x 7.2 x 4.4
MPN: 6970
Model: 6970
UPC: 025725088720
EAN: 0025725088720
ASIN: B000FO4KVG
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Product Description
Features: Assorted colors: yellow, red, and blue. 33" driver, 31" chipper, and the 27" putter. Translucent compartment for holding 4 golf balls and 4 tees. Clubs have plastic heads, tempered steel shafts and soft rubber hand grips. Hard plastic golf bag with clear plastic cover for rain days, wheels for rolling, and a woven strap or a handle for carrying this bag around the links.
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| Customer Reviews:
Disappointing product and customer service January 21, 2008
K. Pope (Portland, OR)
15 out of 17 found this review helpful
The Franklin Youth Golf set arrived damaged/defective. I noticed one of the clubs was broken and heard pieces rattling around inside the plastic packaging. I immediately contacted the seller and explained the situation. I requested a refund since I felt a golf club set that couldn't make it safely through the mail didn't have a chance with an excited three year old on Christmas day. I was instructed to ship the damaged product back to them via Fed-Ex or UPS. I sent and paid for UPS to return the damaged item. For a month, I didn't receive any response nor refund from the seller. I contacted Amazon customer service to have them help me retrieve the cost of the item and the initial shipping cost. It was only after this that I received a refund for the item and initial shipping cost, but not for the UPS cost. I let Amazon know this, and I was contacted by the seller. I provided information as to where they could mail my refund. As of this date, I have yet to receive any refund for UPS shipping costs to send their damaged item back to them. I don't feel it is a customers responsibility to cover the cost of mailing damaged items back to them. Please save yourself some hassle, select a different product from a different seller.
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